Privacy and Security
We value the trust you place in SkyBOOKS ("SkyBOOKS"). At SkyBOOKS our most important asset is our relationship with you, and we are committed to honoring your privacy and ensuring your security. SkyBOOKS wants to ensure that you understand what
information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional
questions or would like further information on this topic, please feel free to write to our Webmaster at webmaster@SkyBOOKS.com.
SkyBOOKS may update this Privacy and Security Policy ("Policy") from time to time. Please check the policy periodically for changes.
This Policy is effective on October 15, 2007 for current users, and upon acceptance for new users.
1. Information We Collect
We collect personally identifiable information during your use of the SkyBOOKS Website, such as when you register for an account
or engage in other activity on the Website, or when you submit personal information to us. Such information may include; email addresses,
physical addresses, financial information, including bank and credit card numbers; your activities while buying, any submissions to groups
or other community areas of the Website or information submitted when subscribing to email updates; any information you reveal in
correspondence to us or dispute resolutions, statistical and traffic data of your activity on the Website, IP addressed and web data;
and, any other information personally identifiable to you or your user ID and password.
2. Sources of Information
We may collect personally identifiable information from the following sources:
Information we receive from you when registering, submitting a request or subscribing to e-mail on the Website and communications with you,
or through our affiliates.
Information about your transactions with us, our affiliates, or others.
Information we receive from consumer reporting agencies or other third parties, such as demographic firms in marketing programs.
We collect information through "cookies" (bits of electronic information that a website can transfer to your computer's hard drive in order
to facilitate online transactions). Cookies are necessary to improve your shopping experience. Your cookie helps us keep track of your
progress as you browse the SkyBOOKS Website.
Please note that if you set your browser to decline the receipt of cookies, certain feature of the SkyBOOKS Website may not be available or function properly.
3. How we use your Information
We will not rent, sell or exchange your e-mail address. We collect personal information to ensure that the Website operates efficiently
and effectively during your visit. You understand and agree that we may use your personal information to:
- (1) Provide the Website and related services to you.
- (2) Provide you customer support services
- (3) Collect fees
- (4) Enforce the Terms and Conditions or otherwise prevent threatened harmful or illegal activities
- (5) Measure user actions
- (6) Improve the Website
- (7) Provide targeted mailings and marketing that you do not opt out of; and notifying you of service updates and other
information about the Website. We will retain personal information from closed accounts unless otherwise prohibited by law.
4. Information We May Share With Our Affiliates
We may share with our affiliates all of the information that we collect to conduct our business, to provide our customers
with the best possible products and services, and for other purposes. The affiliates with which we may share information include:
- Service Affiliates - Affiliates that provide services to us or on our behalf, such as marketing, customer service or data processing.
These companies are contractually restricted from using your information in any manner other than in helping us to provide you with the
products and services available from SkyBOOKS.
- Certain third parties whom you explicitly ask us to send your information to, or whom you are otherwise explicitly notified of and do not refuse consent.
The information you supply when registering for an account is added to our customer database. You may receive periodic mailings
from us about products and services, discounts, special promotions or upcoming events. If you do not want to receive such mailings
from us, you may opt-out of such mailings as described below.
Opting Out of Information Sharing
Our users are given the opportunity to "opt-out" of having their information used for purposes not directly
related to the Website at the point where we ask for information. Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications, you may do so by sending us an e-mail at unsubscribe@SkyBOOKS.com and
put unsubscribe in the subject line, or send a letter to:
1310 Tradeport Drive
Jacksonville, FL 32218
To help us protect your information, the SkyBOOKS Website uses Secure Sockets Layer (SSL) technology. SSL encrypts your information, name and all
information inputted to our servers so that only SkyBOOKS is able to decode your information. SSL technology is the industry
standard for secure online transactions and we will use this technology, or other commercially acceptable technology, to help us secure
your personal information.
To determine if SSL is active, look at the bottom status bar of your browser window or for Internet Explorer 7.0 look next lock next to the address bar.
If you see an unbroken key or a closed lock (depending on your browser) the SSL is active. If you are concerned about the protection of
your personal information, you must ensure that SSL is active each time you visit the Website. However, keep in mind that some versions
of browsers and some firewalls (local network security) don't permit communication even though the server is secure. If that is
the case with your system, and you decide to continue using this Website, you understand that you are proceeding without your personal
information being secure at your own risk and you agree to be responsible for such.
Notwithstanding our efforts to secure your information, third parties may unlawfully intercept or access your information, and other
Website users may abuse or misuse information made available to them. Therefore, we cannot guarantee that your personal information is
completely secure and private.
Please be aware that your participation is an important component of the security program and you need to make an ongoing effort to protect the security of your computer with: current sequrity updates; firewalls; anti-virus and anti-spyware software; keeping alert for "malware"; recognizing and fighting fraud and "phishing"; changing passwords periodically etc.
Disclosure of Information
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law or
wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order
or other legal process. We may also disclose personal information to enforce our policies, to protect SkyBOOKS business
and systems, respond to claims that a listing or other information violates the rights or others, or to protect anyone’s right, property
or safety. SkyBOOKS may report any activity and related personal information that it suspects violates any law or regulations
to appropriate law enforcement officials, regulators, or other appropriate third parties.
User ID and Passwords
Your user ID may be displayed in public throughout the Website. You activities on the Website are traceable to your user ID, such as
viewing your account, pilot currency, entries and SkyBOOKS. Therefore you understand that if you reveal any personal
information in connection with your use ID, you may be personally identifiable through no fault of our own. You agree to maintain your
password in confidence. You are responsible for all actions in connection with your password. If you lose the confidentiality of your
password, you understand that your personal information may be revealed through no fault of our own. If your password had been compromised
you must immediately change your password and notify SkyBOOKS.
A cookie is a small data file that websites often store on your computer's hard drive when you visit their websites. A cookie may
order to improve your SkyBOOKS experience. If you have saved your information with us, your cookie allows us to recognize you when you
return to the Website and provides you with access to your account information. If you have not saved your information with or
created an account with SkyBOOKS, we may monitor and maintain information about your use of the Website in a manner that does not identify you. In either case, this
information helps us serve you better by improving the Website design, as well as our products, services and promotions. We also may
design and to fulfill contracts with our alliance partners. We do not otherwise track any information about your use of other websites.
or enable you to make a purchase from the Website. Nor will we be able to recognize you as a signed up user to allow you access to
account information. A note to our customers using Internet Explorer 6.0 or above.
If you login to SkyBOOKS.com using Internet Explorer 6.0 or above and are having difficulty accessing the website, please check your
privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you
are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for
individual websites that you specify. However, if you decide to lower your privacy settings or override your cookie handling
practices, you understand that you are proceeding at your own risk and you agree to be responsible for such.
How to enable cookies on your browser for:
(a) Select "Preferences"
Click on "WWW"
(b) Select the "Security" tab
Click on "Custom Level"
(c) Scroll down to "Cookies"
Internet Explorer 5.0 for PC:
(a) Select "Internet Options" from the "Tools" menu (b)
Click the "Security" tab
(c) Click "Custom Level" at the bottom of the window
(d) Scroll down to "Cookies"
(e) Select "Always accept cookies" Click "OK"
Internet Explorer 5.0 for Mac: (a)
Select "Preferences" from the "Edit" menu (b)
Select "Receiving Files"
(c) Select the option "Never ask" under "When receiving cookies"
Internet Explorer 6.0 for PC:
To change your privacy settings to "Medium":
Select "Internet Options" from the "Tools" Menu
Click the "Privacy" Tab and
set the Privacy Slider to "Medium"
To override your current cookie handling practices for individual websites:
Select "Internet Options" from the "Tools" Menu
Click on the "Edit" button in the "Override cookie handling for individual websites" section.
This will open the "Per Site Privacy Actions" dialogue box
Type "www.SkyBOOKS.com" in the "Address of Website" box,
Click the "Allow" button. Click the "OK" button, then close the "Per Site Privacy Actions" dialogue box,
Click the "OK" button to close the "Internet Options" dialogue box and apply your changes
Netscape Navigator / Communicator:
(a) Select "Preferences" from the "Edit" menu
(b) Select "Advanced" from the left-hand menu
(c) Select "Accept All Cookies"
Clear Gifs (Web Beacons)
We employ a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on the SkyBOOKS Website by informing
us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track
the online movements of users. The main difference between the two is that clear gifs are invisible on the page and are much smaller,
about the size of the period at the end of this sentence. In addition, we use clear gifs in our HTML-based emails to let us know which
emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness
of our marketing campaigns. If you would like to opt-out of these emails, please see the opt-out section below.
If a user elects to use our SkyBOOKS.com referral service for informing a friend about the Website, we ask them for the friend’s name
and email address. SkyBOOKS.com will automatically send the friend a one-time email inviting them to visit the Website. SkyBOOKS stores
this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Like most standard website servers we use log files. They include internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the
website, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not
linked to personally identifiable information.
Confidentiality and Security
SkyBOOKS restricts its employees from access to personally identifiable information about you, except to those individuals who need to know that
information to conduct our business. In addition, we use commercially reasonable efforts to maintain physical, electronic and
procedural safeguards to protect the confidentiality and security of personally identifiable information.
and made a part of the Terms and Conditions.
practices with respect to other information.