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Home Home  >  Saturday, July 31, 2010  8:02:38 PM

Members of HAI & NBAA
PRESS RELEASE

Date: 10.23.2009

Cutting-edge technologies for your Aircraft Maintenance Program!

SkyBOOKS, Inc., a Textron, Inc. (NYSE: TXT) company, an innovator in SaaS (Software-as-a-Service) for flight operations and aircraft maintenance compliance is thinking outside the box to save customers time and money. SkyBOOKS has recently hired three Business Analysts (BAs) to contact customers and fully understand their needs before designing their request into the SkyBOOKS application. The BAs implement cutting-edge technologies to make your online aircraft management experience effortless.

Michele Martin is a former Supply Chain Project Manager for Gulfstream Aerospace Corp. She has 10 years of Six Sigma based project management for solving process dilemmas and 18 years of experience as an Engineering Officer in the Army Reserves. Michele has a degree in Architecture and an MBA.

Steve Wages is an experienced HH-60G Pavehawk helicopter pilot. Steve served Gulfstream Aerospace as a mechanic on a GV warranty crew and in spare part sales. Steve has a BA in Polical Science International Relations and is a Federal Aviation Administration (FAA) rated Commercial pilot with an Airframe/Powerplant and Inspection Authorization endorsement.

Jeff Dougherty is a 22 year US Navy veteran. He served as Aviation Maintenance Department Manager, Quality Assurance Department Manager, and Intermediate Maintenance Department Supervisor. Jeff holds a Federal Communications Commission with radar endorsement and is a licensed Federal Electronics Mechanic. His experience includes Business Process Analysis, Project Plan Development, and Customer Relations and a degree in Business Management.

"Since joining the SkyBOOKS team, it has been a pleasure to interface with our customers to define their unique requirements. I look forward to being an integral part of our continuing efforts to revolutionize our online aviation program," said Jeff Dougherty, SkyBOOKS Business Analyst.

"Earlier this year, we designed a feedback button available on all pages of the application. In response, customers disclosed their company process problems. Our BAs are process solving specialists and will design our program for strategic customer alignment," said John Willis, SkyBOOKS Chief Operating Officer.

For more information, contact sales@SkyBOOKS.com.

About SkyBOOKS Inc
SkyBOOKS Inc., based in Jacksonville, Fla., is a Textron Aviation Management Solution Software-as-a-Service provider. It provides analyst supported web-based aviation solutions to corporate and government flight operations to users around the world via its own highly-secure Tier 4 data center. SkyBOOKS manages the information processing requirements for any size rotary- and fixed-wing business aviation operation over the Internet on a subscription basis. More information is available at www.SkyBOOKS.com or sales@SkyBOOKS.com.

About Bell Helicopter
Bell Helicopter, a wholly owned subsidiary of Textron Inc., is an industry-leading producer of commercial and military, manned and unmanned vertical lift aircraft and the pioneer of the revolutionary tilt rotor aircraft. Globally recognized for world-class customer service, innovation and superior quality, Bell's global workforce serves customers flying Bell aircraft in more than 120 countries.www.BellHelicopter.com

About Textron Inc.
Textron Inc. (NYSE: TXT) is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron in known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at www.Textron.com

Media Contact:

If you'd like more information about this topic, please call Elizabeth Howard at 866.929.8700 or e-mail Elizabeth at ehoward@SkyBOOKS.com

Mailing address:
SkyBOOKS Inc
1310 Tradeport Drive
Jacksonville, FL 32218

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