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Saturday, July 31, 2010 8:03:31 PM

PRESS RELEASE

Date: 07.09.2009

Customers Survey Results Drive SkyBOOKS New Functions

SkyBOOKS, Inc., a Textron, Inc. (NYSE: TXT) company, responds to the "voice of the customer" requests for additional functionality. Within 60 days from the date of a customer survey, SkyBOOKS responded with release 4.1 increasing efficiency and cost recovery with the following new functions:

Summary Task Cards can be created from all items appearing on the Due list and an optional certification statement allows the Task Card to be used as a Return-to-Service logbook entry. Each Summary Task Card can be customized with individual company logo or additional tracking columns.
MEL/Discrepancy module now tracks the MEL category, documents operational limitations, and color alerts the days remaining before compliance mandate thus reducing the risk associated with unintentionally overflying any discrepancy. It also maintains an MEL historical log for closed actions.
Warranty component tracking is now a managed reality allowing users to quickly add warranty information and any associated documents at the component level. SkyBOOKS will even warn you when you attempt to remove or change a warrantied component. The Warranty module allows fleet operators to remove and install components to another aircraft tracking all associated meters while maintaining all accumulated historical data and original warranty expiration or limitations. The Warranty Admin tab displays warranty expiration on all loaded components.

About SkyBOOKS Inc
SkyBOOKS, Inc., based in Jacksonville, FL, is a Textron Aviation Management Solution SaaS (Software-as-a-Service) provider. It provides analyst supported web based aviation solutions to corporate and government flight operations to users around the world via its own highly-secure Tier 4 data center. SkyBOOKS manages the information processing requirements for any size rotary and fixed-wing business aviation operation. SkyBOOKS additional information is available at www.SkyBOOKS.com or sales@SkyBOOKS.com.

About Bell Helicopter
Bell Helicopter is an industry-leading producer of commercial and military, manned and unmanned vertical lift aircraft and the pioneer of the revolutionary tilt rotor aircraft. Globally recognized for world-class customer service, innovation and superior quality, Bell's global workforce serves customers flying Bell aircraft in more than 120 countries.www.BellHelicopter.com

About Textron Inc.
Textron Inc. is an $11 billion multi-industry company operating in 32 countries with approximately 40,000 employees. The company leverages its global network of aircraft, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, Textron Systems Corporation and Textron Financial Corporation. More information is available at www.Textron.com

Media Contact:

If you'd like more information about this topic, please call Elizabeth Howard at 866.929.8700 or e-mail Elizabeth at ehoward@SkyBOOKS.com

Mailing address:
SkyBOOKS Inc
1310 Tradeport Drive
Jacksonville, FL 32218

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